07/11/SH NEWS

The next date of hearing on the upgradation of Grade Pay of LDC in CAT Jabalpur will be decided after submission of the documents sought by the CAT. The date of next hearing on the SLP filed against MACP on promotional hierarchy in Supreme Court is 09/08/2017

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Sunday, June 30, 2013

CONFEDERATION OF CENTRAL GOVERNMENT EMPLOYEES & WORKERS
(Central Head Quarters)
1ST FLOOR, NORTH AVENUE POST OFFICE BUILDING, NEW DELHI – 110001

                                                                                                                       
Dear Comrade,

            The representatives of AIRF, AIDEF, Confederation met at AIRF Office today under the Chairmanship of Com. Umraomal Purohit. President, AIRF. The following Comrades were present.

Com. U. M. Purrohit, President AIRF
Com. Shiv Gopal Mishra, General Secretary, AIRF
Com. S. N. Pathak, President AIDEF
Com. C. Srikumar General Secretary AIDEF
Com. J. S. Sharma, Org. Secretary: AIDEF
Com. S. K. Vyas, Advisor, Confederation.
Com. K. K. N. Kutty, President, Confederation.
Com. M. Krishnan, Secretary General, Confederation
Com. Virigu Bhattacharjee, Finance Secretary Confederation.
           
            The meeting decided to forge a Joint Council of Action to pursue the enclosed Charter of Common Demands of CGEs. Com. Umraomal Purohit President AIRF will be the Chairman and Com. Shiv Gopal Mishra will be its Convenor. The following shall be the members of the Council.

1.         Com. U.M. Purohit – AIRF
2.         Com. Shivgopal Mishra-AIRF
3.         To be nominated by AIRF
4.         Com. S.N. Pathak – AIDEF
5          Com. Sree Kumar –AIDEF
6.         To be nominated by AIDEF
7.         Com. S.K. Vyas – Confederation
8.         Com. KKN Kutty – Confederation
9.         Com. M. Krishnan- Confederation

The following demands were included in the Common Charter of demands:

1.    Set up the 7th CPC and frame its terms of reference after consultation with Staff Side.
2.    Merge DA with pay for all purposes.
3.    Scrap the New Contributory Pension Scheme.
4.    Regularize (a) Gramin Dak Sevaks of Postal Department.(b)Daily rated workers , (c) Contract Labourers:
5.    Remove 5% Ceiling on Compassionate appointments.
6.    Settle all 6th CPC anomalies raised in the National Anomaly Committee and implement the Arbitration Awards.
7.    Remove Ceiling of Rs. 3500 on computation of Bonus.

            All organizations may include the department –specific and other demands in Part B of the Charter and seek settlement thereof with the appropriate authorities.

            The meeting also decided to submit the Charter of demands to the Cabinet Secretary and seek negotiated settlement.

            The Council will meet again in the first week of August 2013 to decide upon the date of National Convention and other programmes of action in pursuance of the Charter of demands.

(M. Krishnan)
Secretary General

AMENDMENT IN RETENTION PERIOD OF RESIDENCE IN CASE OF RETIREMENT OR TERMINAL LEAVE CLICK HERE FOR DETAILS
http://www.govtempdiary.com/wp-content/uploads/2013/06/Circulars20243.1.pdf

GETTING A PAN SET TO BE TOUGHER AS GOVT PLANS MORE STRINGENT VERIFICATION CLICK HERE FOR DETAILS
http://www.business-standard.com/article/pf/i-t-dept-tightens-rules-for-issuance-of-pan-card-113062500776_1.html

PROMOTION CANNOT BE WITHHELD BECAUSE OF THE MERE PENDENCY OF INVESTIGATION: CAT ORDER CLICK HERE FOR DETAILS 
http://www.thehindu.com/news/national/tamil-nadu/promotion-cannot-be-withheld-because-of-the-mere-pendency-of-investigation-rules-cat/article4843716.ece

AIR INDIA LTC-80 FARES UPDATED AS ON 10-06-2013: CLICK HERE FOR DETAILS
http://www.airindia.com/SBCMS/Downloads/WebFares.pdf

PENSIONERS PORTAL ORDERS 2013: GRANT OF EX-GRATIA TO THOSE PRE-1986 CONTRIBUTORY PROVIDENT FUND (CPF) EMPLOYEES WHO RETIRED OTHERWISE THAN ON SUPERANNUATION AFTER 20 YEARS OF SERVICE – REGARDING: CLICK HERE FOR DETAILS
http://ccis.nic.in/WriteReadData/CircularPortal/D3/D03ppw/GrantofExGratia_260613.pdf
GRANT OF FAMILY PENSION AND GRATUITY TO THE ELIGIBLE MEMBER OF THE FAMILY OF AN EMPLOYEE/PENSIONER/FAMILY PENSIONER REPORTED MISSING — CONSOLIDATED INSTRUCTIONS: (CLICK HERE FOR DETAILS)
http://ccis.nic.in/WriteReadData/CircularPortal/D3/D03ppw/GrantofPension_250613.pdf

Thursday, June 27, 2013

UPGRADATION OF GRADE PAY OF LDC & UDC- LETTER TO HON'BLE PRIME MINISTER

ALL INDIA ASSOCIATION ADMINISTRATIVE STAFF(NG)
MINISTRY OF STATISTICS & PROGRAMME IMPLEMENTATION
GOVERNMENT OF INDIA

NSSO (FOD), Hall No. 201 & 205, Vijay Stumbh,
Zone I, MaharanaPratap Nagar,

No. 3/GS/2013                                                                           Bhopal,  20/06/2013

To
            The Hon’ble Prime Minister,
            Government of India,
            New Delhi

Sub:   Upgradation of grade pay of LDC & UDC in the Administrative branch of Government of India Offices.

Respected Sir,

With due respect it is to bring to your kind notice that the undersigned in the capacity as General Secretary of All India Association of Ministerial Staff (Group C) under the Ministry of Statistics & Programme Implementation, had made an appeal to your good office vide letter dated 16/04/2010(Enclosed in Annexure I) wherein it was described how the 6th Pay Commission recommendations disappointed the lakhs of LDC & UDC working in the Central Government Offices. Our contention was that while the 6th Pay Commission has recommended the merger of the various group D posts and upgraded the grade pay from 1400 to 1800, for the LDCs, only a replacement grade pay of Rs. 1900 i.e. just Rs. 100 above the MTS has been granted, even after raising the academic and technical qualification to get selected on the post. Moreover, all the pre-revised pay scales above UDC -from Accountant to Assistant Administrative Officer- have been merged and granted Rs. 4200 -4600 grade pay. Thus the basic cadres who are responsible for the smooth functioning of the Central Government offices, especially in the subordinate offices, have ignored/neglected by the Pay Commission as well as the Government.

Considering the gravity of the subject contained in it the aforesaid appeal was forwarded to the Secretary, Department of Personal & Training for action vide PMO ID No. 4/3/2010-PMP4/158890 dated 18/05/2010 (Copy enclosed in annexure II). When any action on the matter has visibly been not taken by the DoPT till 2012, and having aggrieved on the prolonged delay, follow up correspondences have been made as follows

1.  Shri A.H. Lokhande, Jabalpur has sought the action taken report under RTI (copies enclosed in Annexure III (A) & III(B). But both CPIO & appellate authority vide letter No. 20/2/2012-Estt(Pay-1) dated 29Aug 2012 & letter No 20/2/2012-Estt(Pay-1) dated 23rd Oct 2012 respectively have confirmed that the said letter has not received at  DoPT and as such no action taken report can be given(copies enclosed in Annexure IV(A) & IV (B).

2.   Subsequently, the undersigned has obtained a copy of the acknowledgement in confirmation of the receipt of my letter dated 16/04/2010 at DoPT from the PM’s Office. In the light of the said acknowledgement, a letter seeking the copy of the action taken report/Noting drafting under RTI was sent to the CPIO DoPT vide letter dated 09/03/13 (Copy enclosed in Annexure V (A)-V(E).

3.   On 25th April 2013 I have received a letter from CS Section of DoPT (Annexure VI), which has not given the pointed reply I sought, and as such the same was not convincing. And accordingly an appeal was sent to the appellate authority under RTI act vide letter dated 29/04/2013 for which I have received a letter vide letter No. 20/1/2013-CS-II (B) dated 21st May 2013.(enclosed in Annexure VII (A) & VII(B)  wherein it was informed that “CS-II Division deals only with the LDCs & UDCs of the Central Secretariat Service and as such no records available CS-II Division, there is no proposal to upgrade the grade pay of the LDC & UDC of CSCS Cadre. The application of Shri A.H. Lokhande has not been received in this Division”. Accordingly an order for the disposal of the appeal has been passed.

From the above it is clear that the letter received in the DoPT from the PM’s office has not taken in the records of DoPT where it appears to have been  misplaced which led CPIO and appellate authorities  to state that no such letter is received at DoPT from the PM’s Office. In this respect, even after submitting/providing the proof the acknowledgement of the said letter (obtained from the PM’s Office), DoPT has not bothered to change their version. Moreover, the copies of the applications submitted by Shri A.H. Lokhande have been supplied and even after CS-II division has not changed their version of not receiving any letter from Shri A.H. Lokhande.

            Above all, both Shri A.H. Lokhande and myself have sought information regarding the action taken report/noting/drafting in disposal of the letter forwarded to the Secretary, DoPT by the PM’s office vide letter No. 4/3/2010-PMP4/158890 dated 18/05/2010. In reply, the CPIOs and Appellate authorities (pay Division & CS-II Division) have been informing us that the said letter is not received in their section and as such no action is taken.

Sir, the Confederation of Central Government Employees & Workers, All India Railway men’s Federation, National Federation of India Railway men, the Defense Employees Federation and various other Central Government Employees’ Organizations have been writing to the Government to consider the upgradation of the grade pay of the LDC & UDC. Besides, the issue has been put up in the National JCM but the matter could not be discussed as the meeting of the National JCM meeting has not been called so far. Moreover, this item has been placed in the National Anomaly Committee (NAC) but the same has not been taken up for discussion in the NAC so far. It is also bring to your kind notice that all the websites related to the Central Government Employees have actively been discussing the issue as genuine.

Sir, the upgradation of the grade pay of LDC & UDCs is a genuine issue. Cases of all cadres baring the LDC & UDC were considered and favorable decision was taken by the 6th CPC. Similarly, the LDC and the UDC are also deserving  higher grade pays than the present one, to commensurate with the qualifications and assignments attached to these posts after the implementation of the recommendations of the 6th Pay Commission.

In view of the above, we seek your kind intervention to get a favourable decision in this   regard.

Encl:    As above
Yours faithfully

(TKR Pillai)
General Secretary

POSTAL BOARD ACCEPTED UPGRADATION OF THE GRADE PAY OF LDC TO Rs. 2400.

POSTAL ACCOUNTS CADRE RESTRUCTURING PROPOSAL ACCEPTED BY POSTAL BOARD


WITH THE CONSTANT PERSUASION AND FOLLOW UP BY AIPAEA AND UNSTINTING SUPPORT FROM NFPE, FINALLY THE SECRETARY, DEPARTMENT OF POSTS HAS APPROVED THE CADRE RESTRUCTURING RECOMMENDATIONS RELATING TO POSTAL ACCOUNTS. THE FILE IS BEING PROCESSED TO SEND IT TO THE NODAL MINISTRY, DOP&T FOR FURTHER NECESSARY ACTION. 

AIPAEA CONVEY ITS THANKS TO THE SECRETARY POSTS, JS&FA, DDG (PAF) AND OTHER OFFICERS IN THE DIRECTORATE.

THIS RESTRUCTURING WILL BENEFIT THE SORTERS AND LDCs OF PAOS AS THEY WILL GET THE GRADE PAY OF Rs. 2400/- AND CHANGE IN THE DESIGNATION AS ' ACCOUNTS ASSISTANT'. (SUBJECT TO APPROVAL OF GOVERNMENT)

THE RESTRUCTURING OF JA, SA AND AAO IS UNDER PERSUASION AT THE LEVEL OF AUDIT AND ACCOUNTS JAC.

AIPAEA IS AWARE OF THE FACT THAT WE HAVE TO GO MILES TO TURN THIS PROPOSAL INTO REALITY. AIPAEA IS CONFIDENT OF ACHIEVING THIS WITH THE HELP OF NFPE AND CONFEDERATION. 

THANKS TO THE NFPE LEADERSHIP.

AIPAEA ZINDABAD !                                                                                NFPE ZINDABAD !!

Monday, June 24, 2013


FILLING UP BACKLOG VACANCIES RESERVED FOR SCs/STs/OTHER BACKWARD CLASSES (OBCs(Click the link below for details)
http://ccis.nic.in/WriteReadData/CircularPortal/D2/D02adm/36038_1_2013-Estt.Res.-21062013.pdf
UTTARAKHAND TRAGEDY
CONFEDERATION APPEALS TO ALL CENTRAL GOVT. EMPLOYEES TO DONATE ONE DAY WAGES TO
PRIME MINISTER’S RELIEF FUND
               Excessive and unexpected rainfall resulting in furious floods has battered beyond measure, the Himalayan hill state of Uttarakhand.  Whole villages, stretches of roads and communication links have been affected.  More than 1000 persons met with tragic death.  Thousands, including those from other parts of the country who were undertaking pilgrimages to religiously significant temples in the region, remain stranded.  Hundreds of houses and buildings along the banks of Alakananda and the Bhagirathi has been swept away in Rudraprayag district alone.  Thousands have become homeless.
               As the magnitude of the tragedy caused in Uttarakhand continues to unfold, Prime Minister Sri. Manmohan Singh has issued an appeal for generous donations to support the victims who have suffered extensive devastation.  Prime Minister appealed that - “At this moment, the affected people need our help to tide over the calamity that has fallen upon them, to survive and to rebuild their lives.  I request all citizens of India to stand with our distressed fellow countrymen, and actively participate in the national effort to support them at this difficult time”.
               It is needless to say that the Central Govt. Employees have an urgent and important role to play in helping the flood victims and we shall have to rise upto the occasion, as in the past when such national calamities occurred.  The National Secretariat of the Confederation of Central Govt. Employees & Workers calls upon the entireity of Central Govt. Employees to donate one day’s salary to the Prime Minister Relief Fund and extend our full support to the flood victims to rebuild their lives.
          All the Affiliates of the Confederation, State Committees (C-O-Cs) and CHQ Office bearers are requested to make maximum efforts to collect and remit the donations to Prime Minister’s Relief Fund.

(M. Krishnan)
Secretary General, Confederation

Saturday, June 22, 2013


PHOTOs OF MASSIVE DEMONSTRATION HELD BY THE EMPLOYEES OF CENTRAL GROUND WATER BOARD AND NSSO AT CENTRAL GROUND WATER BOARD OFFICE BHOPAL ON 20th JUNE:





Friday, June 21, 2013

20TH JUNE MASS DHARNA


ALL INDIA PROGRAMME GRAND SUCCESS: MASS DHARNA CONDUCTED AT ALL MAJORCENTRES DEMANDING 7th  CPC, DA MERGER ETC.
As per the call given by Confederation CHQ , mass dharnas are conducted at all important Centres and State Capitals on 20th June, 2013 demanding constitution of 7th CPC , DA merger and other issues raised in the 15 point Charter of Demands submitted to the Prime Minister . See photos below.

 Joint meeting of Railway, Defence and Confederation will be held on 29th June to decide joint programme of action= M. Krishnan SG Confederation.
DELHI


ANDAMAN
BANGALORE

HYDERABAD



RAJKOT


KERALA



TAMIL NADU COC

Indian Railways issued revised 'Refund Rules' with effect from 1.7.2013



Indian Railways issued revised 'Refund Rules' with effect from 1.7.2013


Indian Railways has issued revised 'Refund Rules' with effect from 1st July, 2013.

For the convenience of the train passengers, Indian Railways have drawn up liberalized customer-friendly Refund Rules. To get the maximum benefit and to save on cancellation charges, Passengers are requested to cancel their tickets within the prescribed time limits, wherever possible. This will also help other RAC / Wait List passengers in getting confirmed accommodation. The revised 'Refund Rules' are given below...


Refund Rule with effect from 1.7.2013

1. Definitions :- In these rules, unless the context otherwise requires - 
(a) “clerkage” means a charge levied by a railway administration for the clerical work rendered by it in the refund of fares; 

(b) “destination station” means the station for which the ticket has been issued; 

(c) “RAC ticket” means a ticket on which a seat has been reserved against requisition for a berth and a berth may be subsequently provided against cancellation, if any; 

(d) “fare” includes basic fare, supplementary charge on superfast trains and reservation fee; 

(e) “reserved ticket” means a journey ticket on which a berth or seat has been reserved; 

(f) “reservation fee” means the charge, in addition to the fare, levied by the Railway administration for the reservation of a berth or seat; 

(g) “station” means a railway station and includes other reservation offices or booking offices in the same city; 

(h) “station master” means a railway employee, by whatever name called, having overall charge of a railway station and includes any other railway employee authorised to grant refund of fare at a Station; 

(i) “ticket” means a single journey ticket or any half of a return ticket but does not include a season ticket, an Indrail Pass ticket or a special ticket for a reserved carriage or a tourist car or saloon, or a special train; 

(j) “ARP” means advance reservation period upto which a reserved ticket can be booked for a future journey date; 

(k) “confirmed ticket” means a ticket on which a seat or berth has been reserved; 

(l) “TDR” means ticket deposit receipt issued to the passengers in lieu of the surrendered ticket, at the station where the ticket has been surrendered by the passenger; 

(m) “tatkal ticket” means a ticket with shorter advance reservation period, issued to meet the requirements of those passengers who have to travel at short notice; 

(n) “waitlisted ticket” means a ticket on which no berth or seat has been allotted.’

Levy of clerkage :-
Subject to other provisions of these rules, station master shall levy a clerkage charge per passenger for cancellation of unreserved, wait-listed and RAC tickets at the rate of rupees fifteen for second class (unreserved) and rupees thirty for second class (reserved) and other classes”. 

3. Unused tickets on which no reservation has been made :-
If a ticket on which no reservation of a seat or berth has been made is presented to the station master for cancellation, refund of fare shall be made on every such ticket after deducting the clerkage- 
(i) the ticket is presented for cancellation within three hours of issue of ticket;
(ii) in case of tickets issued in advance, the ticket is presented upto 2400 hours of the day preceding the day of journey”. 
4. Unused tickets on which reservation has been made. 
1. Subject to the provisions of these rules, if a ticket on which reservation of a seat or berth has been made is presented by the passenger or his agent to a station master for cancellation, refund of fare shall be made after deducting cancellation charges from the fare as follows:- 
(a) if the ticket is presented for cancellation more than forty eight hours in advance of the scheduled departure of the train, a minimum per passenger cancellation charge shall be deducted at the flat rate of rupees one hundred and twenty for airconditioned first class/executive class, rupees one hundred for airconditioned-II tier/first class, rupees ninety for air conditioned III-tier/ 3 economy/airconditioned chair car, rupees sixty for sleeper class and rupees thirty for second class.
(b) if the ticket is presented for cancellation between forty eight hours and upto six hours before the scheduled departure of the train, cancellation charge shall be twenty five per cent of the fare subject to a minimum of the cancellation charge referred to in clause(a);
(c) if the ticket is presented for cancellation within six hours before the scheduled departure of the train and upto two hours after the actual departure of the train irrespective of distance, the cancellation charge shall be fifty per cent of the fare subject to a minimum of the cancellation charge referred to in clause (a); and
(d) the passenger may get the ticket cancelled from any Passenger Reservation System(PRS) counters or the designated current counters: Provided that for the night trains leaving between 21.00 hours and 06.00 hours (actual departure), refund shall be admissible at the station within first two  hours after the opening of reservation office, in case no current counters are available at the station originating the journey; 
(2) No refund shall be granted on the reserved ticket if it is surrendered for  cancellation after two hours of the actual departure of the train. 
(3) In case, on a party ticket or a family ticket issued for travel of more than one person, some persons have confirmed reservation and others are on waiting list, full refund of fare, less clerkage, shall be admissible for confirmed passengers also provided that the entire ticket is surrendered for cancellation within six hours before the scheduled departure of the train and upto two hours after actual departure of the train”. 
5. Unused waitlisted or RAC tickets :-
(1) If a waitlisted ticket or RAC ticket is presented for cancellation, refund of fare shall be made after deducting the clerkage in the following manner, namely:- 
(i) the ticket is presented for cancellation upto three hours after the actual departure of the train irrespective of the distance;
(ii) the passenger may get the tickets cancelled from any Passenger Reservation System(PRS) counters or the designated current counters;
(iii) no refund of fare shall be granted on RAC ticket or waitlisted ticket after three hours of the actual departure of the train. 
(2) In case no current counters are available at the station originating the journey for night trains leaving between 21.00 hours and 06.00 hours (actual departure), refund of fare shall be admissible at the station within first two hours after the opening of reservation office. 

(3) In remote and hill areas as identified by the Zonal Railway with the prior approval of the General Manager and printed in the time table, for night trains leaving between 19.00 hours and 06.00 hours (actual departure) refund shall be admissible at the station within first two hours after the opening of reservation or booking office, in case there is no reservation counters or booking office or current counters available in that area. 

(4) Where confirmed reservation has been provided to RAC or waitlisted ticket holder at any time upto the final preparation of reservation chart, such ticket shall be treated as a reserved ticket and cancellation charge shall be payable in accordance with rule for Unused tickets on which reservation has been made. 

5 A. Cancellation of e- tickets :-
(1) The e- ticket may be booked and cancelled through internet and the refund of are shall be credited to the customer’s account after deducting the charges applicable. 

(2) In case of a confirmed e-ticket, refund of fare shall be granted in accordance with rule for Unused tickets on which reservation has been made.  

(3) In case of RAC e-ticket, refund of fare shall be granted in accordance with rule for unused waitlisted and RAC tickets. 

(4) In case of the waitlisted e-ticket on which status of all the passengers is on waiting list even after preparation of reservation charts, names of all such passengers booked on that Passenger Name Record (PNR) shall be dropped from the reservation chart and refund of fare shall be credited to the customer’s account after deducting the clerkage. 

(5) In case on a party e-ticket or a family e-ticket issued for travel of more than one person, some persons have confirmed reservation and others are on the list of RAC and waiting list, then in case of passengers on RAC or waitlisted not travelling, a certificate has to be obtained from the ticket checking staff to that effect and refund of fare shall be processed online through TDR, indicating the details of the certificate issued by ticket checking staff. 

(6) The online TDR shall be filed upto seventy two hours of actual arrival of the train at passenger’s destination and the original certificate issued by the ticket checking staff is to be sent through post to Indian Railway Catering and Tourism Corporation (IRCTC). 

(7) The fare shall be refunded by Indian Railway Catering and Tourism Corporation (IRCTC) to the customer’s account after due verification. 

(8) In case of e-tickets (confirmed or RAC), if the reservation charts have been prepared, online TDR is required to be filed for obtaining refund.

(9) No refund of fare shall be admissible on e- ticket having confirmed reservation in case the request for refund is filed online after two hours of the actual departure of the train. 

(10) No refund of fare shall be admissible on RAC e-tickets in case the request for refund is filed online after three hours of the actual departure of the train. 

5 B. Refund on Tatkal ticket :-
1. No refund of fare shall be admissible on confirmed Tatkal ticket. 

2. In case of Tatkal ticket on waitlist, refund of fare shall be granted in accordance with rule for unused waitlisted or RAC tickets. 

3. In case on a party Tatkal ticket or a family tatkal ticket issued for travel for more than one person, some persons have confirmed reservation and others are on waiting list, full refund of fare, less clerkage, shall be admissible for confirmed passengers also provided that the entire tatkal ticket is surrendered for cancellation within six hours before the scheduled departure of the train or upto two hours of the actual departure of the train. 

6. Cancellation charges on multiple journey tickets :-
When an unused ticket involving more than one journey is surrendered for cancellation, the entire ticket shall be treated as one single journey ticket and refund of fare of the entire ticket,  irrespective of reservation status of different laps of journeys, shall be granted as per reservation status of first lap of journey, as under:- 

(i) if reservation status of first lap of journey is confirmed, refund shall be granted in accordance with rule unused tickets on which reservation has been made (confirmed tickets) and 

(ii) if reservation status of first lap of journey is RAC or waiting list, refund shall be granted , in accordance with rule Unused waitlisted or RAC tickets. 

Note: The cancellation charges or clerkage shall be levied only once on the entire amount of ticket and not separately for each lap of journey. 

7. Postponement or preponement of journey on a reserved, RAC or waitlisted ticket :-
(1) The postponement of journey on confirmed or RAC or waitlisted ticket shall be allowed in the same class and for the same destination or any higher class by the same train or by any other train for any subsequent days, subject to condition that.- 
(i) the ticket is surrendered during the working hours of reservation office and at least forty eight hours before the scheduled departure of the train in which originally booked;
(ii) the confirmed or RAC or waitlisted accommodation is available in the train in which fresh reservation is required;
(iii) in case of confirmed ticket, fresh reservation fee for the class for which reservation is required, is paid; and
(iv) in case of RAC or waitlisted ticket, clerkage charge is paid. 
(2) The preponement of journey on confirmed or RAC or waitlisted ticket shall be allowed in the same class and for the same destination or any higher class by the same train or by any other train for any earlier days, subject to condition that - 
(i) ticket is surrendered during the working hours of reservation office and at least forty-eight hours before the scheduled departure of the train in which originally booked;
(ii) the confirmed or RAC or waitlisted accommodation is available in the train in which fresh reservation is required;
iii) in case of confirmed tickets, fresh reservation fee for the class for which reservation is required, is paid; and
(iv) in case of RAC or waitlisted ticket, clerkage charge is paid. 
(3) In case of difference in fares for originally booked journey and revised journey, the difference of fare shall be refunded or recovered, as the case may be, subject to the provisions of sub rules (1) and (2) . 

(4) The postponement or preponement of journey under the sub-rule (1) or sub-rule 

(2) shall be allowed only once. 

(5) The postponement or preponement of journey on normal train ticket other that Tatkal ticket shall not be applicable against Tatkal Quota even on payment of Tatkal charges”. 

8. Change of journey from lower class to higher class :-
(1) Change of reservation shall be allowed on a reserved ticket of lower class for higher class on the same train and day or when reserved for a seat in a class for reservation of a berth in the same class on the same train and day, without levying any cancellation charges but on payment of fresh reservation fee for higher class/berth, provided that - 
(i) accommodation is available, and
(ii) the request for change is made - 
(a) either during the working hours of reservation office and upto six hours before the scheduled departure of the train, or 

(b) during the course of journey in the train.; 

(2) The change referred to under sub-rule (1) shall be allowed only once 

(3) If the ticket on which change of reservation has been allowed under sub-rule (1) is cancelled, cancellation charge shall be payable as follows, namely :- 

(a) cancellation charge as would have been due if the original reservation had been cancelled at the time when the change of reservation was allowed; and 

(b) cancellation charge due in respect of the altered reservation as if the altered reservation is a fresh reservation. 

9. Non-commencement or missing of journey due to late running of trains :-
(i) No cancellation charge or clerkage shall be levied and full fare shall be refunded to all passengers holding reserved, RAC and waitlisted tickets, if the journey is not undertaken due to late running of the train by more than three hours of the scheduled departure of the train from the station commencing the journey subject to condition that – 

(ii) the ticket is surrendered upto the actual departure of the train; 

(iii) in case of e-tickets, the TDR is filed online before the actual departure of the train for availing full refund.

(2) In case the ticket is cancelled or surrendered or if the request for refund of fare is filed online after the actual departure of the train, no refund of fare shall be admissible. 

(3) Where a passenger holding a ticket, with or without reservation, misses connection for continued journey by another train at any junction station owing to late running of the train by which he had been travelling, the fare for the travelled portion shall be retained and the balance amount of ticket shall be refunded as the fare for untravelled portion, without levying any cancellation charge or clerkage, if he surrenders the ticket for such refund within three hours of the actual arrival of the train by which he had travelled and the refund of fare shall be granted at the junction station”.

10. Cancellation of tickets where railway administration is unable to provide accommodation :- 
Where a railway administration is unable to provide accommodation for any reason whatsoever to passengers holding reserved tickets, no cancellation charge shall be levied and full refund of fare shall be granted to them if such tickets are surrendered for refund within three hours from the actual departure of the train:  Provided that when the train is cancelled due to unforeseen circumstances such as accidents, breaches and floods, the ticket is surrendered within three days excluding the scheduled day of departure of the train. 

11. Partially used tickets :-
(1) Except as provided in these rules, no refund shall be granted at a station on a ticket on which part of the journey has been undertaken. 

(2) Where a passenger terminates the journey enroute, a ticket deposit receipt shall be issued to the ticket holder by the station master of the station in lieu of surrender of the ticket and refund shall be admissible in terms of rule for refund of Passenger Reservation System (PRS) tickets in other circumstances. In such cases, fare for the travelled portion shall be retained and the balance amount of the ticket shall be refundable as the fare for the untravelled portion of journey. 

12. Discontinuation of journey due to dislocation of train services :-
(1) When a train journey is dislocated enroute due to unforeseen circumstances, such as accidents, breaches and floods, full fare for the entire booked journey without any deduction for the travelled portion and without levy of cancellation charge shall be refunded at the station at which the journey is terminated under the following circumstances :-  

(a) when the railway is unable to carry the passenger to destination station within a reasonable time by arranging transhipment or diversion or otherwise; or 

(b) when the passenger is involved in a railway accident and/or injured in the accident and does not continue his journey; or 

(c) in the case of death or injury to a passenger in a railway accident, the kith and kin of the passenger have to terminate the journey. 

(2) Where the railway administration offers to carry the passenger to his destination station by any diverted route or by arranging transhipment or otherwise, and the passenger is not willing to avail of such an alternative arrangement, fare for travelled portion shall be retained and the balance amount of ticket shall be refunded as the fare for untravelled portion, without levying any cancellation charges, at the station at which the journey has been terminated. 

(3) Where the train journey is dislocated enroute due to bandhs, agitations or rail roko, fare for travelled portion shall be retained and the balance amount of ticket shall be refunded as the fare for untravelled portion, without levying any cancellation charges. 

(4) If the trains, which have separate all-inclusive fare structure on point to point basis, are terminated at a non-scheduled stoppage of the train and the passenger is not willing to avail of the alternative arrangement made by the railway administration to carry the passenger to his destination station, fare for the distance travelled shall be retained based on the per kilometer fare of ticket and balance amount shall be refunded as the fare for untravelled portion of journey. 

13. Refund of certain fare on failure to provide air-conditioning facility in air-conditioned coaches. -

(1) Where the air-conditioning facility could not be provided for a portion of journey, refund on tickets issued for air-conditioned coaches shall be granted for such portion on the following basis, namely :- 

(a) if the ticket is for air-conditioned first class, the difference between the airconditioned first class fare and first class fare; 

(b) if the ticket is for air-conditioned sleeper/air-conditioned 3-tier sleeper class, the difference between air-conditioned sleeper/air-conditioned 3-tier sleeper class fare and sleeper class fare (Mail and Express); 

(c) if the ticket is for air-conditioned chair car, the difference between air-conditioned chair car fare and second class fare (Mail and Express); 

(d) if the ticket is for executive class, the difference between the notified executive class fare for the concerned section and the first class fare (Mail and Express) for the concerned distance of that section. 

(2) The refund of difference of fare under sub-rule (1) shall be granted at the destination station on production of the ticket alongwith a certificate from the conductor or the guard or the travelling ticket examiner of the train giving particulars of the ticket, number of the coach and stations between which the air-conditioning facility was not provided, and is presented within twenty hours of arrival of the train. 

14. When passengers are made to travel in lower class for want of accommodation :-
If the ticket holder of a higher class is made to travel in a lower class for want of accommodation in the class for which the ticket was issued, refund of the difference between the fare paid and the fare payable for the class in which it is actually used shall be granted at the destination station or at the originating station, as the case may be:  Provided that refund shall be granted at the destination station on production of a certificate from the conductor or the guard or the travelling ticket examiner of the train certifying that the holder of the ticket had to travel in a lower class for want of accommodation in the class for which it was issued and the ticket, alongwith the above certificate, is presented within two days of the date of issue of the certificate (excluding the date of issue of the certificate). 

15. Lost, misplaced, torn or mutilated tickets: -
(1) No refund of fare in respect of a lost or misplaced ticket shall be granted. 

(2) Refund of fare shall be granted in respect of a torn or mutilated ticket if its genuineness and authenticity are verifiable on the basis of the particulars visible on the face of the ticket. 

(3) If the reservation status of a lost, misplaced, torn or mutilated ticket, at the time of receipt of the application for issuance of a duplicate ticket for the purpose of undertaking journey, is confirmed or RAC and that the duplicate ticket is sought before preparation of reservation chart of the concerned train, the station master shall issue a duplicate ticket in lieu of the original ticket on payment of rupees fifty per passenger in case of second and sleeper class and rupees one hundred per passenger for other classes. 

(4) If a duplicate ticket in lieu of a lost or misplaced reserved ticket is sought after preparation of reservation chart of the concerned train, it shall be issued on payment of a charge equivalent to fifty per cent of the total fare. 

(5) No duplicate ticket shall be issued in respect of RAC tickets after preparation of reservation chart of the concerned train. 

(6) If duplicate ticket in lieu of a torn or mutilated reserved or RAC ticket is sought after preparation of reservation chart of the concerned train, it shall be issued on payment of a charge equivalent to twenty-five per cent of the total fare. 

(7) A duplicate ticket in respect of a party coach ticket or a special train ticket shall be issued upto the time of departure of the train, on payment of a charge equivalent to ten per cent of the total fare. 

(8) No refund of fare shall be granted in respect of charges paid under sub-rules  (3),(4),(5) and (6) except in cases where the lost or misplaced ticket is traced after the issuance of a duplicate ticket and presented alongwith the duplicate ticket before departure of the train and in that case charges collected towards the issuance of duplicate ticket shall be refunded after deducting five per cent thereof subject to a minimum deduction of rupees twenty.

(9) In case the journey is not undertaken, the cancellation charges on the original ticket shall be determined as specified in these rules. 

(10) If the passenger, who has paid excess charges in train on account of his reserved ticket or RAC ticket being lost, misplaced, torn or mutilated, makes an application to a railway administration for grant of refund of the charges paid in train, the Chief Commercial Manager (Refunds) of that railway administration may, after making such inquiry as he may deem necessary, grant refund of fare, total charges realised in the train, after retaining the cancellation charges at fifty per cent. of a single journey ticket fare per passenger provided that no one has taken refund earlier on the original ticket”.

16. Wait-listed passengers on concession and privilege ticket order tickets :-
When any person has purchased a ticket on any concessional order or privilege ticket order, and is wait-listed for reservation in any train, he shall be entitled to avail of the same ticket for reservation in any other train on the same date or any other date, without losing the benefit of concessional fare. 

17. Unused portion of return tickets :-
No refund shall be granted on the unused portion of the concessional return tickets. When a return ticket is issued without any concession, it shall be treated like two single journey tickets and the refund shall be granted accordingly. 

18. Refund of fare on unused tickets and freight realised on luggage tickets in respect of luggage booked on the same ticket in case the journey is not undertaken :-
(1) Refund of freight on luggage shall be granted by the station master as under:
(a) Luggage is withdrawn at 
starting station
Luggage ticket shall be cancelled and freight already collected shall be 
refunded after recovery of wharfage charges, if any, and 
deduction of cancellation charge of rupees five per luggage 
ticket. Journey ticket shall be endorsed to the effect.
(b) Luggage already Dispatched 
from the starting station
Freight charges on weight admissible as free allowance 
 shall be collected and remarks to this effect endorsed on journey ticket.

(2) On production of journey ticket on which luggage has been booked, the fare shall be refunded only if bearing the endorsement referred to in sub-rule (1) on the unused ticket after deducting the cancellation charges or clerkage as per rules. 

19. Application for refund of Passenger Reservation System (PRS) tickets in other circumstances :-
(1) For refund of fare under circumstances other than those specified in these rules or under circumstances like ‘bandh’ or agitations or floods, etc., the passengers could not reach the reservation counter or station or current counters for cancellation of tickets, in those cases, a TDR shall be issued to the passenger and the passenger may apply for refund of fare within ten days from the day of commencement of journey to the Chief Commercial Manager (Refunds) of the railway administration under whose jurisdiction the TDR issuing station comes, enclosing the original TDR. 

(2) In the circumstances specified in sub-rule(1), the TDR shall be issued only upto three days after the scheduled departure of the train”.